Experience Consulting & Creative Direction:

Crafting Transformative Spaces that Engage and Inspire

With 20 years at the intersection of art, technology, and experiential design, I help organizations create immersive environments that captivate audiences, deepen engagement, and drive lasting impact. Leveraging insights from the experience economy, and advantaging current neuroscience findings regarding emotion and immersion, I translate complex visions into experiential realities for museums, commercial brands, ad agencies, and experience design companies.

Experience Economy Expertise

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In today’s economy, experiences offer more than temporary engagement—they create emotional and memorable connections that drive loyalty and elevate brand identity. My approach centers on maximizing these connections, drawing on my experience with top-tier artists and brands to create environments that resonate and transform.

Services Section (Accordion Style)

Use an accordion to list your services, each item with a short description and a few related elements. This will help convey the range of your offerings without overwhelming the viewer.

  1. Immersive Exhibition Design

    • Description: Transforming museum spaces and brand environments with cohesive visual storytelling and interactive installations.

    • Elements: Concept development, projection mapping, interactive technologies, responsive lighting.

  2. Digital Experience Integration

    • Description: Bridging physical and digital spaces for cohesive experiences, extending reach and engagement.

    • Elements: Augmented reality, virtual walkthroughs, interactive digital content.

  3. Creative Direction for Experiential Campaigns

    • Description: Crafting brand activations and product launches that invite participation and foster emotional connections.

    • Elements: Branding strategy, sensory design, live event coordination, storytelling.

  4. Technology Consulting for Immersive Spaces

    • Description: Implementing cutting-edge technology solutions to enhance experiential environments.

    • Elements: AR/VR, 3D modeling, integrated soundscapes, immersive lighting.

  5. Strategic Planning for Transformation Economy Projects

    • Description: Guiding institutions in adapting to the transformation economy by creating experiences that drive personal change and growth.

    • Elements: Audience insights, engagement metrics, transformative experience design.

perhaps some stats on Millenial and Gen Z audiences, want experiences.

Since pandemic people want to feel like they are living

Suggested Visuals:

  • An animated graph or visual timeline showing the rise of the experience economy (could be a dynamic progression showing growth over time).

  • Key phrases popping up as animated text, like "Emotional Connection," "Loyalty," and "Immersion."

STEP 2: WHY CHOOSE EXPERIENTIAL CONSULTING

STEP 3: SERVICES OFFERED

Independent Contractors: Personal brand storytelling, digital experience creation.

Museums & Galleries: Virtual exhibitions, interactive installations.

Ad Agencies: Experiential campaign design, immersive media integration.

Immersive Design Companies: Creative consulting for XR/AR projects, audience engagement strategy.

STEP 4: THE PROCESS

Steps:

  1. Discovery – Understanding goals and vision

  2. AI Tools to tease out narratives, threads of expertise and customization, areas of how to create experience

  3. Concept Design – Creating a roadmap for transformation

  4. Execution – Implementing immersive solutions

  5. Evaluation – Analyzing and refining for maximum impact

STEP 5: START THE EXPERIENCE

Why the Experience Economy Matters

The concept of the “Experience Economy,” coined by Joe Pine, describes a shift in which consumers increasingly prioritize experiences over goods or services. As economies progress, value has shifted from products to memorable, interactive experiences that engage customers on a personal level. Today, brands that thrive don’t just sell—they create moments that resonate, building emotional connections that encourage loyalty.

For business leaders, embracing the Experience Economy is a powerful advantage. By creating immersive, meaningful interactions, your business can stand out, foster customer loyalty, and drive growth. Whether through physical spaces, digital content, or events, transforming your offerings into experiences can elevate your brand, making it memorable and impactful.

Experience Economy Consulting: Transform Your Business

With over 20 years of expertise in creating immersive art installations and experiences, I bring a unique approach to Experience Economy consulting, helping businesses evolve and thrive. Today’s audiences crave memorable, meaningful engagements. By harnessing the power of the Experience Economy, I work with you to turn your brand interactions into unforgettable moments, building loyalty and driving long-term success.

Consulting Services

  • Immersive Brand Strategy
    Develop a comprehensive strategy to transform customer interactions into captivating, memorable experiences that go beyond a transaction.

  • Event and Activation Design
    Conceptualize and produce brand activations, product launches, and customer events that resonate with your audience, fostering brand affinity and engagement.

  • Digital Experience Integration
    Expand your brand's reach by creating online experiences, from virtual walkthroughs and interactive videos to full virtual exhibitions, that bring your brand to audiences wherever they are.

  • Customer Journey Enhancement
    Analyze and redesign customer touchpoints to make every interaction a meaningful experience, maximizing satisfaction and repeat business.

Why This Matters

Businesses that embrace the Experience Economy gain a clear advantage. When you create immersive, value-driven experiences, you’re not just attracting customers—you’re building advocates who are eager to return and spread the word. In a world where customer attention is fleeting, engaging experiences make a lasting impact, setting you apart in your industry. With my background in immersive art and brand experiences, I’ll help you elevate your business by crafting interactions that resonate, inspire, and drive growth.

Experiences drive engagement and loyalty. Are you ready to make the shift?

Why Experiences Matter

  • Deeper Engagement: Immersive environments captivate senses, creating memorable connections.

  • Building Loyalty: Experiences inspire lasting relationships, turning audiences into dedicated supporters.

  • Emotional Impact: Beyond products, experiences resonate on a personal level, keeping people coming back.

  • Competitive Edge: Brands investing in experiences stand out, fostering loyalty in a world where attention is fleeting.

“Lumen sets the highest standard for fine art video post-production and professional installation. Prominent museums, private collections, and brands choose Lumen as an essential partner in producing cutting-edge exhibitions. Lumen Arts has produced and installed my work all around the world, and they consistently perform with exceeding care and professionalism.  It is wonderful to be able to trust that the work will get done well and to the great satisfaction of the people who display and purchase my work.  Bravo!”
— Robert Wilson

SERVICES OVERVIEW

Immersive Art Installations – Multi-sensory experiences for museums and galleries.

Event Production – High-impact, immersive events for product launches and brand experiences.

Digital Experiences – Interactive websites and virtual installations that transform online engagement.